[Payment]

We accept international credit cards as below,
Visa, Master Card, American Express

[Shipping]

This fare rate is subject to change without notice.

Under the unstable climate we face, we would recommend you to choose Express, or you could allow possible delays via Standard due to the freight limitations.

The United States, Canada and Australia

Total cost of products Shipping method Shipping cost
0 ~ 1,000JPY
Express w/ track no.
2,000JPY
1,001 ~ 10,000JPY
Express w/ track no.
2,300JPY
More than 10,001JPY
Express w/ track no.
Free

 

Outside The United States , Canada or Australia

Total cost of products Shipping method Shipping cost
1 ~ 10,000JPY
Express w/ track no.
2,300JPY
More than 10,001JPY
Express w/ track no.
Free

Total cost of products Shipping method
Shipping cost
1 ~ 4,000JPY Standard w/ track no.
900JPY
4,001 ~ 6,000JPY Standard w/ track no.
1,500JPY

 

Delivery Time

Please allow unexpected delays by customs and loading congestion due to the current climate.

●The United States
 & Canada - Express tracked

→5 days approx.


Europe - Express tracked

→6 days approx.

Europe - Standard tracked 

→8 - 15 days approx. may vary


Oceania Express tracked 

→7 days approx.


Oceania excluding Australia Standard tracked

→8-13 days approx. may vary


●Asia - Express tracked

→5-7 days approx.


Asia - Standard tracked 

→8-13 days approx. may vary

[Returns and Refund Policy]

The policy lasts 10 days. Unfortunately we cannot offer you either refund or exchange in any situations after the term.
Any return wishes have to inform us in advance via the contact form.
We only take any claims for obvious defective items originally came before you use and clearly disturbs to read for usages.
To be eligible for a return or refund, your item must be unused as in the same condition to what you received with the original packaging when you return to us.
To complete your return, we require the order number, your name, item details and the description of the problem.
You will be responsible for paying either for original shipping costs on the purchase and returning. When your refund is approved, the cost of return will be deducted from your refund.
Depending on where you live, a certain time may vary for your refund.
When your case is accepted, it should be dispatched through traceable shipping service. We cannot insure your returning parcel in case it is gone lost.

 

Refund (if applicable)

Once your return is received and inspected, we will send you an email to notify you your case.
If your case is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please note that it may take some days to see the reflection on your bank account following your bank’s acceptance for the refund.

Delay of your refunds (if applicable)

If you do not see any refund, first, please check your bank account again.
If no statement added for the refund, please contact your credit card company.
Depending on the answer of your credit card company, please contact your bank next.
If you have done all of these above and you still have problem on your refund yet, please contact us from here.

Sale items (if applicable)

Only regular priced items could be refunded, unfortunately items on the sale cannot be refunded.